Log matters!

Log files are essential to developers! The log file lists what happened during the crash, helping us find the root cause.

Before you go…

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Delete UnityModManager!

Mod breaks when the game receives an update. Not only mods, but also the game.

Fully remove any mod dependencies so the game runs in vanilla state, then try again to see if the issue persists. If the game works without mods, check for mod updates or ask your mod developer.

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<aside> 💡 There are only two histories for Player.log.

If you launched the game the third time after you encountered the issue, the affected log file is most likely gone. Please reproduce the bug before sending your log file so the log can capture that moment.

If you could tell us how to reproduce the bug, it would greatly help developers find the cause.

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Where to find the log file

<aside> 💡 Shortcut!

If you can enter the game, hit ctrl-alt-L (ADOFAI Win), cmd-shift-L (ADOFAI Mac) or ctrl-shift-L (RD) to reveal the log file in File Explorer or Finder.

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Windows

It’s located in C:\Users\[Your Username]\AppData\LocalLow\7th Beat Games\[Game Name]\.

Press the Windows + R key, then type %localappdata%low to get into the LocalLow folder.

Please note that you’ll have to enable “show hidden items” to see the AppData folder.

Mac

It is in ~/Library/Logs/7th Beat Games/[Game Name]/ as Player.log.

Linux

The log location for Linux varies between distros, so it is difficult to pinpoint the exact location. Try finding player.log.