Our games are available on various platforms. If you purchased our games on one of these platforms, its Terms of Service apply to you. Please follow the terms of the platform you use.
Every platform has its refund policy, so we compiled the list here.
<aside> 💡
Some platforms, like Google Play and Apple App Store, may bill an additional $1 if you use your credit/debit card for the first time. This is a trial payment to verify your card information and will be canceled later.
</aside>
Valve will issue a refund for any reason for games, within two weeks of purchase and with less than two hours of playtime.
Please visit Steam Support for a refund.
You can request a refund through Google Play if the purchase is less than 48 hours.
Please visit Google Play Help for a refund.
Learn about refunds on Google Play
Google Play will decline your refund request after the 48-hour time window. In that case, simply contact us! We may issue refunds for Google Play orders made less than 30 days after purchase.
Please email us ([email protected]) with your receipt. You can also find your receipt through Google Pay.
The receipt must contain the Transaction ID. (It looks like this: GPA.000-0000-0000-00000)